Malaysia My Second Home – Our Personal MM2H Application Experience

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Our Personal MM2H Application Experience

Malaysia My Second Home – Our Personal MM2H Application Experience

Our interest in the Malaysia My Second Home (MM2H) program started after several visits to Malaysia and some long trips through the Malay Peninsula and Borneo, all spread over a 5-year period.

If you have the time, then taking an extended multi-week break in Malaysia works out much cheaper (average cost-per-day) than a classic 20-day trip. For many nationalities (63 jurisdictions), visitors to Malaysia are by default given a 90-day visa on arrival. This is more than sufficient in most cases, and allows travelers to offset the cost of the flight ticket (the most expensive item) with a longer and relatively inexpensive holiday.

But there are limitations:

  • Not all nationalities are granted a 90-day visa; If you’re from Russia, Singapore, the Philippines, Panama (or 93 other jurisdictions) you’ll get only a 30-day visa.
  • Both the 30-day and 90-day visas are single-entry visas. This means that if you leave Malaysia for a trip elsewhere during your stay, you will need a new visa to re-enter Malaysia. Immigration officials can be quite punctilious about people re-entering after a short break, and they’re not keen on visa runners. Either way, as a foreigner you need to be careful about leaving and re-entering the country during your stay.
  • If you want to extend your trip beyond 90 days, you have no choice other than leaving the country and trying to re-enter after at least 5 days away, and ideally after renewing your visa from a Malaysian embassy outside the country. If you come back sooner, or hope to get another 90-day visa when re-entering the country, questions will be asked and you may be refused entry.

 

Introducing MM2H

But what if you want to regularly spend longer periods in Malaysia (over 3 months) or if you want to treat Malaysia as a second home? Well, the Malaysian Tourism and Immigration departments came up with a solution – called MM2H (Malaysia My Second Home).

This basically is a program which allows you to apply for a 10-year multiple-entry visa for Malaysia – A renewable 10-year Social Visit Pass, in return for which you must submit a refundable Security Bond.

It’s not our intention here to go into detail about the MM2H program. There are plenty of other online resources that do this well enough, not least the official MM2H portal. If you are reading this, it’s probably because you already know about MM2h and are interested to hear about somebody else’s real (and ongoing…) experiences with the application process.

Initially this process can seem quite daunting, which is why there are so many 3rd-party agents who will handle it for you – at a price. We decided against using an agent and instead made what is called a direct application.

Whether or not this was a good decision on our part is for you to judge at the end of this article. 😳

Our Personal MM2H Application Experience

For direct applications, you’ll be making several trips to this place

Getting Started with the Online Application

Our application process began online at the official MM2H website.

Before finding the official website, we had a few false starts with websites which look like the government website (with official logos and all) but which are in fact 3rd-party agent sites. These websites include sections telling you how difficult it can be to apply for an MM2H visa if you go it alone – known as a ‘direct’ application.

Instead they try to convince you to use their services as your ‘official agent’. These services come at a healthy price – typically around RM 8,000 (€1,750).

Is an official MM2h agent worth the money?

An officially-recognized agent will save you from having to make a couple of trips to the MM2H offices near KL. You will still need to supply them with notarized copies of a whole dossier of documents, as well as some original documents (including passports) which will have to be couriered back and forth. However, if you’re not yet spending much time in Malaysia, then using an agent is probably the best way to go.

If you decide not to use an agent, then your first step is to find the ‘official’ MM2H government website from were you can initiate a direct application online.

You’ll need to dedicate some time to this process since there are a lot of forms to fill, questions to answer, and information to provide. When completed you can print out your application data (over 20 pages).

Don’t get your hopes up too high about your initial online application. This is a totally automated process to enable you to print out the correct forms. At this point your application has not been officially accepted, and won’t be until you visit the MM2H offices in person with all the required originals and hard copies.

Compiling your MM2H dossier

Compiling your MM2H dossier is a task you should prepare well in advance. Apart from the need to have many of the documents certified (by a Malaysian lawyer/notary), you also need to apply for a Letter of Good Conduct from the Police in your home country.

Most importantly, you’ll need to provide detailed information about your financial assets, which must be in excess of RM 350,000, and which will be checked by the Malaysian Immigration Department before they will consider your application.

Although the minimum liquid assets you need to declare is RM 500,000 (under 50 years old) or RM 350,000 (over 50 years old), independent advisors suggest that this amount should always be in excess of RM 500,000 (€108,000)  – and preferably more – to improve your chances of approval.

All documents must be in English or otherwise be accompanied by a certified translation.

What are your chances of approval? According to the Malaysian Reserve, 4,487 MM2H applications were approved between July 2018 and November 2019 — about half of the 9,439 applications received during this period.

Submitting your application in person at the Head Office

As far as the MM2H officials are concerned, your application process begins only after you visit their office  – in person – and after they have formally accepted your application documents.

Putrajaya, KL (First MM2H visit – February 2019)

So to get the ball rolling for a direct application, a visit to the MM2H offices in Precinct 5 Putrajaya (close to Kuala Lumpur) is necessary.

If you are not yet in Malaysia, then you are best advised to use an agent to handle your application, since the costs of making the necessary 2 or 3 visits to Putrajaya from abroad will likely outweigh the agent’s fees of typically RM8,000 – RM10,000 (€1,750 – €2,200).

If you are already in Malaysia, then it’s a relatively inexpensive return flight to KL followed by a ‘Grab’ taxi from the airport to Putrajaya (the taxi takes around 40 minutes each way for approximately RM 25 per trip).

Submitting an application shouldn’t take more than a few hours, so you can book your return flight for later the same day. Alternatively, like us you can use the opportunity to spend a day or two in Kuala Lumpur while you catch up on your shopping 😀.

There are plenty of centrally located apartments that you can rent. Apartments such as KL Shortstay Apartments-188 suites or Parkview Suite KLCC are spacious, good quality, close to KLCC – and won’t break the bank.

We got to the MM2H office around mid-morning, after arriving in KL on the first early morning flight.

Our Personal MM2H Application Experience

The MM2H Office (application submissions)

In our case, the young lady who dealt with our application carefully checked that all the required documents were contained in our dossier. She also checked that our stated financial resources were sufficient.

Applicants are required to show they have sufficient financial resources to live in Malaysia without seeking employment. Applicants under 50 need liquid assets above RM 500,000 and a monthly income of over RM 10,000 (equivalent). Applicants over 50 need liquid assets over RM 350,000,and a monthly income over RM 10,000.

MM2H Application Received for Verification

After confirming that all our documents were in order, the young lady gave us our confirmation letter and our unique application number. However, she also said that because of the backlog of applications already pending we could expect to wait around 6 months before our application would be reviewed. Apparently, applications are processed in sequential order and there is a considerable backlog (hence your application number).

Note that the Confirmation letter isn’t a Conditional Approval letter (see later). This is simply an acknowledgement that MM2H Immigration have received your application for review and verification.

MM2H Confirmation Letter (NOT Approval Letter)

MM2H Confirmation Letter (NOT Approval Letter)

The Waiting Begins

When we got back home, I browsed to the Check ‘N Track website to check the status of our application (for this, you need your application number).

Frustratingly enough, when I entered our application number the response was ‘Your record is not found. Please try again’.

This was still the case 2 weeks later. I emailed and called their office several times, but the response (when I could get through…) was always conciliatory but uninformative.

Our Personal MM2H Application Experience

The Check ‘n Track Portal – Not very helpful…

6 Months Later and Still No Word

So 6 months passed and there was still no progress.

Check ‘N Track still stated that our record could not be found. We received no communications from the MM2H office, and our repeated emails and phone calls were fruitless. Worse still, we started to hear about other applicant’s experiences, with one lady already waiting for over a year!

An additional issue is that the longer it takes, the longer you have to leave substantial funds in a personal account that MM2H Immigration can check.

We were beginning to worry.

8 Months Later and Counting…

After 8 months I was beginning to wonder if we had done the right thing by going it alone and not using an agent.

  • Maybe agents, dealing with dozens of applications get preferential treatment?
  • Maybe our direct application keeps getting pushed lower down the list?

In any event, since we had planned to return to Malaysia around this time, we determined to return to the MM2H office in person to pursue the matter.

8 ½ Months later – At Last A Reply

Email Notification of Acceptance! (Early November 2019)

By November we had returned to Malaysia and were planning to fly to KL the following week.

Then out of the blue up pops the email:

Our Personal MM2H Application Experience

MM2H Approval Notification

I replied to the email requesting that they email a copy of the Approval Letter to me so that I could go ahead and open a bank account (for the banks, MM2H Approval is a requirement). Unfortunately, this would not be possible. Approval Letters have to be picked up – in person – from their office in Putrajaya.

I then received a follow up email informing me that the MM2H Immigration Unit was unable to process my application due to my passport validity, which after all this time had actually expired!

Fortunately, this new setback was quickly resolved by emailing them a copy of my new passport. Once they had received this, they confirmed the Approval.

All we now had to do was go and pick up the Approval letter.

Picking up the MM2H Conditional Approval Letter

Fortunately for us, we had already returned to Malaysia to chase up our application. So now we just needed to take a short hop to KL to pick up the letter.

2nd Visit to Putrajaya, KL (Late November 2019)

When we returned to the MM2H offices in Putrajaya the following week, we were directed to the 10th floor. The immigration department here was much busier than the application department down on the 1st floor, with standing-room only and scores of people waiting to be processed.

It looked like we could be in for a long day. We’d booked a late return flight on the same day, but we would still have to leave the MM2H office by 4:00 pm at the latest.

We explained why we were there to one of the young receptionists. He asked us to wait, but promised to call us when they were ready.

If you want to beat the queues you need to make an early start – ideally arriving at the MM2H building an hour before they open at 8 am. To do this it’s easier to book a local hotel for the night before in Putrajaya – or you could try the Dash Box in Cyberjaya.

In all, we waited around 1½ hours before being called. At last, we received our Conditional Approval Letter together with the other forms we would have to complete to finalize the process.

Our Personal MM2H Application Experience

The Holy Grail – MM2H Conditional Approval Letter

The Immigration officer patiently explained everything to us.

  • We would have to open a Malaysian bank account and deposit the Security Bond.
  • We would need to arrange local medical check ups.
  • We would need to take out a 12-month Health Insurance policy.

From the date of issue of the Approval Letter, we would have 6 months to do all this and report back (in person) to the MM2H office. All being good, we should then get the coveted 10-year unlimited access visas stamped in our passports.

However, if we exceeded the 6-month grace period, we would have to restart the whole application process from scratch…

Fortunately then there was no urgent hurry. We planned to return to Malaysia in 3 months time. We could then spend a week finalizing the paperwork before returning (for the 3rd and hopefully the last time) to the MM2H office in Putrajaya.

To Be Continued…

If you’d like to hear how our application is dealt with, subscribe for updates below:


If you are interested in our MM2H Application Experience, check out our 13-week Langkawi itinerary. You may also like:

Our Personal MM2H Application ExperienceOur Personal MM2H Application Experience


9 Comments

Henry

Henry

September 23, 2020at 5:13 am

I have a couple of questions on this thread. I would love to apply for MM2H, but, I’m still working in the US and don’t plan to actually retire for a few more years (2-5), so if I don’t plan on actually living in Malaysia full time, does it make sense to apply now?

I would be able to show the needed offshore income, but it’s from employment, so is that a problem?

I see that one of the requirements is that an approved applicant has to buy 1 year’s health insurance policy. Again, assuming I’m not actually going to live full time in Malaysia, can I just show proof of my employer-based health insurance

Lastly, there’s some conflicting info I’ve gotten about the fixed deposit account. All I read indicates that the funds can be drawn after the first year to buy or reimburse the purchase of a property. Someone told me that you can draw on the account to pay for rental housing, but I can’t verify.

Thanks in advance for the reply.

    SandSpice

    SandSpice

    September 29, 2020at 11:27 am

    Hi Henry,

    I should first preface this reply by noting that to my current knowledge the MM2H program (after rejecting 90% on ongoing applications) has been suspended until 2021.

    Travel to Malaysia is also restricted for many countries until the end of 2020 (see here and here)

    So it makes no sense to apply now. I would suggest waiting until about 6 months before your retirement, and starting the process then (under their new, revised scheme).

    For your application, as the rules currently stand, income from employment is not a problem as long as you’re not working in Malaysia.

    Regarding Health Insurance, on application – and for the first year at least – you would have to take out a Health Insurance policy from a Malaysian insurance broker. The prices vary considerably from broker to broker, but we ended up paying approximately half the amount for equivalent insurance in Europe.

    As for the Fixed Deposit – for MM2H holders over the age of 50 – after one year you can draw out RM 50,000 of your RM 150,000 deposit specifically for the purchase of a car or towards the cost of a property purchase. It seems unlikely to me that you can draw out money to pay for rent, unless it is for a long-term lease.

    Hope this feedback helps, and good luck with your move when the time comes!

Nilton

Nilton

May 18, 2020at 5:24 pm

Hello Jerry, thanks so much for your advice. likley that I will make a direct application and spend a couple of months (at least) in KL towords the end of the year (assume flights/travel are back to normal) 🙂

Cheers again
nilton

NC

NC

May 5, 2020at 11:56 am

Dear SandSpice, congrats for your MM2H success, And thanks for the informative experience of your MM2H application.

My wife and I plan to make an online direct application, prep all docs then hope to submit by post from the UK. We could go to Malalysia around this Aug/Sept time and hand in all the required docs in person but wonder whehter we could do this by post. Also re the bond, would you know whether we could ask a UK bank to support such bond guarantee? thinking to go through an agent, but offenI found “doing it yourself” works better and simplier in a way. Appreciate for your advice.

    SandSpice

    SandSpice

    May 8, 2020at 2:11 pm

    Hello there Nilton,

    I’m happy to hear our MM2H experience is of some use to others like yourselves planning to take the same route.

    I’m actually in Malaysia right now with Elena, abiding by the MCO (Movement Control Order). Things here have started to relax a little in the last couple of days.

    I understand the MM2H offices in Putrajaya were closed until the beginning of May. This implies there will be a backlog of applications waiting to be processed (they have been accepting visits only by appointment).

    By all means prepare your documents from the UK, but as I understand – unless you use an agent – you will have to be in Malaysia to hand in your documents in person.

    Regarding the Security Bond, this only comes into play *after* your application has been approved (i.e. after you have been given the Approval Letter). As you may understand from our experience, there is likely to be a considerable delay between Putrajaya accepting your application and you receiving an approval (in our case, over 8 months).

    In order to transfer the Security Bond, you will need to have a local Malaysian bank account, and no local banks would open any kind of account for us until we had the Approval Letter from Immigration.

    As I said in our article, making a direct MM2h application may well be worth it if you are already spending time in Malaysia (count that you will have to visit Putrajaya in person at least twice).

    Hope this clarification helps… I’ll be posting part two of our experiences in the next week or so.

    All the Best for now,

    Jerry

Omer

Omer

December 31, 2019at 1:14 am

I’m also applying and was on the fence whether to go direct or not. May I ask whether you used a notary public or an auditor to certify true copies? In Hong Kong it is ridiculously priced. Do you have any notary public reference in KL? The other thing is that the LGC (Letter of Good Conduct) is now harder to request since the Malay government is no longer issuing an LGC request letter. And as such the Police will not issue one if there is no official request. Any thoughts on this?

I have to say your article was very helpful.

Thanks Omer

    SandSpice

    SandSpice

    December 31, 2019at 2:59 pm

    We used a public notary in Malaysia (Langkawi) where it was much cheaper to get certified true copies of our documents. We don’t have any direct contacts in KL, but it’s very easy to find notaries in KLCC who can certify documents for you at reasonable prices. In fact, if you use the services of a Malaysian notary or solicitor, they may also be able to write an LGC request letter for you – just an idea.

    Good luck with your application!

Kahlil

Kahlil

December 17, 2019at 1:23 pm

I just wondered whether the agencies mentioned on the MM2H website are all reliable? Because for a person outside Malaysia it’s difficult to know via emails whether or not the agencies are genuine.

    SandSpice

    SandSpice

    December 31, 2019at 2:41 pm

    Anyone with a website can set themselves up as an MM2H agent, but those listed on the MM2H portal are officially registered with the Malaysian Immigration Department. We’d therefore have more confidence using one of these

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