Turkish Airlines Inflight Experience

  • 0
Istanbul DIY

Turkish Airlines Inflight Experience

We were quite excited about flying with Turkish Airlines for the first time. Our expectations of the Turkish Airlines inflight experience were justifiably high, considering they were once the No.7 airline in the world (dropped to the No.18 position in 2019 – see The World’s Top 100 Airlines).

They would surely provide an inflight experience to savour and remember.

In fact, finding this particular flight – with such a highly recommended airline – was a major factor in determining our holiday itinerary.

The flight ticked all our boxes:

♦  Depart from Italy: Great excuse for a 2-night starter-break in Rome.
♦  Change planes in Turkey: 2-night stopover in Istanbul.
♦  3 weeks in India, arriving/departing Mumbai.
♦  Return flight to Edinburgh: Final city break before heading home.

The cost for this diverse flight itinerary was just €457 per person.

However, our inflight experience with Turkish Airlines was somewhat under-whelming. Considering their position in the rankings, maybe our expectations were too high.

Turkish Airlines Inflight Experience

Turkish Airlines Inflight Experience – Somewhat underwhelming

Our Turkish Airlines Inflight Experience

Our Turkish Airlines inflight experience started with our first flight from Rome to Turkey. This was a 2½ hours flight in a cramped Boeing 737. On take-off they announced that the inflight entertainment system would be out of order for the duration of the flight. During the flight they served an uninteresting meal on small trays with plastic utensils. And no miniature spirits – spirits were served from bottles.

All small issues, maybe, but we’ve had better experiences on KLM Royal Dutch Airlines (No. 18 in the world in 2019), and certainly on Emirates.

Turkish Airlines Inflight Experience Leather Mosques

Our Turkish Airlines Inflight Experience

At least we had a wide-bodied Boeing 777 for our 7-hour flights between Istanbul and Mumbai. However we were back on a small 737 for our 5-hour return flight from Istanbul to Edinburgh.

In-Transit in Istanbul

The transit between planes in Istanbul on our return was chaotic and stressful, with confusing directions and lots of frustrated passengers. We had a scheduled 2-hour transit between flights, but our inbound flight was delayed by 1½ hours.

On arrival in Istanbul, cabin passengers were literally pushing their way through to the exit door to try to reach their connections. Before leaving the plane, no information or assistance was given to transit passengers – who clearly feared they were about to miss their connecting flights.

It looked like they were about to refuse boarding us. Everyone else had boarded and the gate was now closed.

In the airport things only got worse. Once again there were no announcements or assistance offered to delayed transit passengers. On the departure board, I could see that our connecting flight out was due to leave on schedule. Following the confusing directions, we ended up being sent around in circles – through the same busy security check twice – before finally reaching our departure gate as it was about to close – the last few passengers were boarding.

At this point, the Turkish Airlines staff raised the ante further by holding us at the gate while they questioned our visas for entry to the United Kingdom. This isn’t required for holders of an Article 10 residence card, but the staff on the departure gate were ignorant of this. At one point, it looked like they were about to refuse boarding us. Everyone else had boarded and the gate was now closed.

After my insistence, and a telephone call to the UK, we were brusquely allowed to board.

Ataturk Airport - Istanbul

Ataturk Airport – Istanbul

It Wasn’t All Bad

There were a few nice touches with Turkish Airlines: A complimentary piece of Turkish Delight, the very palatable Turkish wine of which they are rightly proud, and their up-to-date entertainment system and range of inflight movies (when it was working).

Still, how on earth did Turkish Airlines get their stellar worldwide rating? It’s a mystery to us. Next time, we won’t be in quite such a hurry to book them.

iVisa.com


If you enjoyed Turkish Airlines Inflight Experience, you may also like:

Turkish Airlines

Tell us what you think

This site uses Akismet to reduce spam. Learn how your comment data is processed.

__________________________________________

Save on your hotel - hotelscombined.com

Istanbul Break

Turkish Airlines Hotel Desk Istanbul - Beware Scammers!
Turkish Airlines Hotel Desk Istanbul - Beware Scammers!
For many years we had heard a lot about the complimentary hotel services offered by Turkish Airlines[...]
Istanbul Walkabout - Turkey's iconic mosques & monuments
Istanbul Walkabout - Turkey's iconic mosques & monuments
We dedicated our first full day in in the city to visiting some of the “must see” Istanbul mosques, [...]
Istanbul Leather Shopping
Istanbul Leather Shopping
One of the bonuses of a short stay in Istanbul is the opportunity for shopping. There are some great[...]
Istanbul Eateries and Accommodation
Istanbul Eateries and Accommodation
We would only have 2 nights and days in Istanbul. To optimize our time in the city, and to find the [...]
Istanbul Airport-City Transfer
Istanbul Airport-City Transfer
Planning our visit to Istanbul from the comfort of our living room, using Google Earth as our map re[...]

Short Breaks – Europe

If It's Tuesday, This Must Be Belgium
If It's Tuesday, This Must Be Belgium
Funnily enough, it was a Tuesday when we arrived in Belgium. We knew this must be Belgium because of[...]
Amsterdam Layover Hotel & Activities
Amsterdam Layover Hotel & Activities
Our incredibly low-priced Lufthansa flights from Europe to Panama departed from Holland. We therefor[...]
Girona City Stopover: Where to stay & eat
Girona City Stopover: Where to stay & eat
Our Girona city stopover allowed us just one night in Girona, before heading south to Barcelona-El P[...]
Gdańsk Poland 4-Day Break
Gdańsk Poland 4-Day Break
If you're based in Europe and are looking for an inexpensive long weekend away, you might want to co[...]
Edinburgh City Break
Edinburgh City Break
If you ever need an excuse to enjoy an Edinburgh city break, the availability of some great internat[...]
Madrid Airport Transfers & Where to Stay
Madrid Airport Transfers & Where to Stay
Arriving late in the evening at Madrid airport, we were keen to discover how straightforward our tra[...]
Valencia Long Weekend - Airport Transfers & Accommodation
Valencia Long Weekend - Airport Transfers & Accommodation
With the budget airlines offering ridiculously cheap flights from all over Europe to a variety of de[...]
Venice off-Season
Venice off-Season
How much should a short 2-night break in Venice off-season really cost? With low-cost airlines fl[...]
New Year's Eve Malta Clifftop Camping
New Year's Eve Malta Clifftop Camping
December 31st - While everybody else was putting on their glad rags and preparing for a Yuletide bas[...]
Rome Hotels & Guesthouses
Rome Hotels & Guesthouses
We often use Rome as our launching pad for long-distance flights to Asia. Many of the bigger airline[...]

__________________________________________

Short Breaks – Asia

Maldives Planning a Break
Maldives Planning a Break
Maldives Planning a Break: The luxury of some of the smaller islands in the Maldives comes at a pric[...]
Istanbul Airport-City Transfer
Istanbul Airport-City Transfer
Planning our visit to Istanbul from the comfort of our living room, using Google Earth as our map re[...]
Tsim Sha Tsui Hong Kong Stopover
Tsim Sha Tsui Hong Kong Stopover
Since our Cathay Pacific flight from London to Bali made a pit-stop in Hong Kong, we decided to take[...]
A Short Dubai Stopover
A Short Dubai Stopover
Since a lot of South-East Asian flights stop there en route, a Dubai stopover seems to be a great ad[...]
Visa Runner - Langkawi Malaysia to Songkhla Thailand
Visa Runner - Langkawi Malaysia to Songkhla Thailand
If you're planning an extended stay in Malaysia, then its likely that at some point you'll have to r[...]
Exploring Songkhla Thailand
Exploring Songkhla Thailand
Songkhla is a large city located in southern Thailand, near the border with Malaysia. We were inspir[...]